This policy explains what you can expect from SPEED FAST and what we need from our clients in relation to their personal data. Please read this carefully as this policy is legally binding when you use our services.
For the purpose of the relevant data protection regulations, the company in charge of your information (known as the data controller) is SPEED Financial Services Ltd, Address: 22-24 High Road, London, NW10 2QD.
If you have any questions about how we protect or use your data, please email us at [email protected]
How do we protect your personal information?
We are serious about guarding the security of your personal information and use a secure server to store your personal details. All information you provide to us is stored on our secure servers. All payment transactions will be encrypted.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our services, you are responsible for keeping this password confidential. We ask you not to share this password with anyone else and not to use it for other services or products.
We restrict access to your personal data to those employees of SPEED FAST who have a business reason for knowing such information. We continuously educate and train our staff about the importance of confidentiality and privacy of customer information. WE maintain physical, electronic, and procedural safeguards that comply with the relevant laws and regulations to protect your personal data from unauthorised access.
Information we may collect from you
You may give us information about you by filling in forms when registering or using our services or via correspondence i.e.: email. This includes information you provide when you register to use our services, on our website, or even when you report a problem with our services. The information you give us may include your name, address, email address, phone number, financial information, (including credit card/debit card /bank account information), payment reason, geographical location, social security number (NIN), personal description and ID. We may also need additional commercial and /or identification information from you. i.e.: if you send or receive certain high-value or high-volume transactions or as needed to comply with our anti-money laundering obligations under applicable law.
We do not knowingly collect and process sensitive personal data such as personal data revealing racial or ethnic origin, political opinion, religious or philosophical beliefs, trade union membership, and data concerning health and sex life/orientation.
We may provide your personal data to trusted third parties who help us with our business activities such as processing your monetary transaction or offering customer service. These companies are authorized to use your personal data only as necessary to provide these services to us. We may also disclose your personal data:
· In the event of a merger, acquisition, or sale of all or a portion of its assets, we will share your personal data with our successor;
· With analytics and search engine providers that assist us in the improvement and optimisation of our website;
· To any other third party with your consent to do so, and
· This includes exchanging information with other companies and organisations for the purpose of fraud protection and credit risk reduction.
Purposes we use your data:
Personal data held about you will be used for our core business and marketing purposes such as follows:
· To facilitate your monetary transaction;
· To respond to any queries or provide you with information, products or services that you request;
· To prevent or detect fraud, including fraudulent transactions, or abuses of our website;
· To ensure that content from our website is presented in the most effective manner for you and for your computer;
· To administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
· To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
· To manage our account and records;
· To comply with applicable law, regulations, and court orders.
The new General Data Protection Regulation (GDPR) (EU) 2016/679 together with the new Data Protection Act 2018 (DPA 2018) gives rights to individuals in respect of the Personal Data that organisations collect and hold about them: for example, you have the right to ask us not to process your Personal Data for marketing purposes. If this is the case, we expect written confirmation from our client requesting that their personal data is not to be used for marketing purposes. If your Personal Data changes or if you no longer desire our service, you may exercise your right to access, correct, modify, delete or cancel your account, by sending us an e-mail to the following address: [email protected]. We will respond to your request to access within 15 business days. Receiving emails from us is part of our service. You will only receive service-related emails from us in order for us to manage and administer your account.
The GDPR provides the following rights for individuals:
· The right to be informed
· The right of access
· The right to rectification
· The right to erasure (right to be forgotten)
· The right to restrict processing
· The right to data portability
· The right to object
· Rights in relation to automated decision making and profiling.
However, it is important to remember that due to the nature of our services (Financial services) and our legal requirements under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017, the above rights are not always applicable as we have an obligation to retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will securely delete your information when we no longer have a need to retain it. In case you are not satisfied with our response or believe that we are not processing your personal data in accordance with the law, you can complain to the Information Commissioner’s Office (ICO).
Social Media Widgets:
Changes to this policy:
If you have any questions or concerns about this policy, please contact us by email or send us a letter.
Our email address is: [email protected]
Our postal address is: SPEED FAST, 22-24 High Road, London, NW10 2QD
IF YOU FEEL THAT WE HAVE NOT ADDRESSED YOUR QUESTIONS OR CONCERNS ADEQUATELY, YOU CAN COMPLAIN TO THE INFORMATION COMMISSIONER’S OFFICE IN THE UNITED KINGDOM. YOU MAY ACCESS THEIR DETAILS VIA https://ico.org.uk/global/contact-us
SPEED FAST is registered with the ICO – Reference number Z1088079
© 2017 by SpeedFast is a trading name of Speed Financial Services Ltd. All rights reserved - Terms and Conditions
Speed Financial Services Ltd is regulated and authorised by the Financial Services Authority in the United Kingdom as a Payment Institution (FRN 532981)